Privacy policy

We’re all human at ShopJam. No cyborgs on the payroll, only geeks trying to improve your shopping

We understand and respect how important your privacy is. As you interact with us, we collect both personal information (by which you can be identified) and non-personal information. Our aim in collecting information from you is to provide an efficient, meaningful and customised experience. This Privacy Policy sets out how ShopJam uses and protects information that you give when you use the App. By visiting ShopJam directly or through another site, you accept the practices described in this Policy. We may change this policy from time to time by updating this page. As such, please check this policy periodically for changes. This page was last updated: Feb 21, 2018.

To swiftly navigate this policy use the quick links below

The Information We Collect

The information we gather from customers helps us personalise and continually improve the user experience at ShopJam.

Here are the types of information we gather:

Information You Give Us: We store information you enter while using the ShopJam App (when you search, add to cart, participate in a contest or questionnaire, or communicate with customer service). You might supply us with such information as your name, address, and phone number, people’s emails to whom you have shared shopping lists, and content of emails to us. We use the information that you provide for such purposes as responding to your requests, customising our service to you, | and communicating with you. You can choose not to provide certain information but this might disable certain features designed to improve your experience while using the ShopJam App.

Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use ‘Cookies,’ and we obtain analytics (ie, app usage) data when your browser or mobile device accesses a ShopJam app. You’ll find more on our usage of ‘Cookies’ below.

Email Communications: A messy inbox is as painful as a messy grocery cupboard. To help make our App more useful and interesting, you may receive an email confirmation request if you create an account with ShopJam. These are not marketing materials but transactional emails only. If you do not want to receive marketing emails from us, please unsubscribe by clicking the unsubscribe link contained in an email from us.

Why We Collect Information

  • To help make our apps easier for you to use by not having to enter information more than once.
  • To help you quickly find information, products, and services.
  • To help us create content that is most relevant to you.
  • Alert you to new information, products, and services that we offer.
  • For protection against fraud and theft.
  • To improve our level of service.

How We Use Cookies

Cookies are small files (or technically speaking, 'Alphanumeric Identifiers') that, assuming you have selected to allow cookies, are transferred to your computer's hard drive through your web browser to enable our systems to recognise your browser and to provide features such as storage of items in your Shopping Basket between visits. Our app can then tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, because cookies allow you to take advantage of some of ShopJam's essential features, we recommend that you leave them turned on. If you block or otherwise reject our cookies, you will likely find use of our app is sub-optimal.

Who We Share Information With

We share customer information only as described below.

Third-Party Service Providers: We occasionally use other companies and individuals to perform functions on our behalf. During some visits we may use third-party software tools (eg, Google Analytics) to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. Other third-parties provide software for data analytics & crash reporting, software to provide accurate product data, search results and location availability, and for customer service purposes. Where necessary, these third-parties may have access to personal information needed to perform their functions, but may not use it for other purposes.

Protection of ShopJam and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of ShopJam, our users, or others. This includes exchanging information with other companies and organisations for fraud protection.

Security

We work to protect the security of your information by using Secure Sockets Layer (SSL) software, which encrypts information you transmit. We never store your credit card numbers.

It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Information You Can Access

ShopJam gives you access to a broad range of information about your account and your interactions for the limited purpose of viewing and, in certain cases, updating that information. Examples of information you can access easily include up-to-date information regarding personally identifiable information including name, email and password.

Your Choices

You can always choose not to provide information, even though it might be needed to use our apps effectively.

Conditions of Use, Notices, and Revisions

If you choose to visit ShopJam, your visit and any dispute over privacy is subject to this Notice and our Terms of Use, including limitations on damages, disputes, and choice of law. Our business changes constantly, and so our Privacy Notice and the Terms of Use may change also. We may email periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our apps again to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will not materially change our policies and practices to make them less protective of customer information collected without the consent of users.